1. A complaint is a gift :
Author: Janelle Barlow, Claus Møller.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer complaints.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,BUSINESS & ECONOMICS-- Marketing-- Research.,Business.,Consumer complaints.,Customer services.,Nonfiction.
Classification :
HF5415
.
52
.
B37
2008eb
2. Aftersales management :
Author: David Brock.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations.,Customer services.,Quality of products.,Retail trade-- Management.,Returning goods.,BUSINESS & ECONOMICS-- Customer Relations.,Customer relations.,Customer services.,Quality of products.,Retail trade-- Management.,Returning goods.
Classification :
HF5429
.
B6636
2009eb
3. Award-winning customer service :
Author: Renée Evenson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations.,Customer services.,Employees-- Training of.,BUSINESS & ECONOMICS-- Customer Relations.,Customer relations.,Customer services.,Employees-- Training of.
Classification :
HF5415
.
5
.
E885
2007eb
4. Customer segmentation and clustering using SAS Enterprise Miner /
Author: Randall S. Collica.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Industrial Management.,BUSINESS & ECONOMICS-- Management Science.,BUSINESS & ECONOMICS-- Management.,BUSINESS & ECONOMICS-- Organizational Behavior.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
C65
2017
5. Customer service intelligence :
Author: Lynn Van Der Wagen.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services-- Study and teaching.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services-- Study and teaching.,Customer services.
Classification :
HF5415
.
5
.
V3543
2008
6. Customer service training /
Author: Maxine Kamin.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,Employees-- Training of.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.,Employees-- Training of.
Classification :
HF5415
.
5
.
K36
2006
7. Customer tells :
Author: Marty Seldman, C. John Futterknecht, Benjamin S. Sorensen.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.
Classification :
HF5415
.
5
.
S4493
2007eb
8. Customer winback :
Author: Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer loyalty.,Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer loyalty.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
G753
2001eb
9. Effective customer care /
Author: Pat Wellington.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations, Case studies.,Customer relations.,Customer services, Case studies.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
W449
2010eb
10. Exceptional service, exceptional profit :
Author: Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
11. Excuses, excuses, excuses -- :
Author: Darryl S. Doane and Rose D. Sloat.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.
Classification :
HF5415
.
5
.
D6
2001eb
12. Managing knock your socks off service /
Author: Chip R. Bell and Ron Zemke ; illustrations by John Bush.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.
Classification :
HF5415
.
5
.
B436
2007eb
13. Marketing for rainmakers :
Author: Phil Fragasso.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations.,Customer services.,Marketing.,BUSINESS & ECONOMICS-- Distribution.,BUSINESS & ECONOMICS-- Marketing-- General.,Customer relations.,Customer services.,Marketing.
Classification :
HF5415
.
5
.
F68
2008eb
14. Perfect phrases for customer service :
Author: Robert Bacal.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services, Terminology.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.
Classification :
HF5415
.
5
.
B32
2005eb
15. Secret service :
Author: John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
16. Social network analysis in telecommunications
Author: Carlos Andre Reis Pinheiro
Library: Library of Faculty of Management of Tehran University (Tehran)
Subject: Telecommunication, Customer services,Social networks,Customer relations, Technological innovations,BUSINESS & ECONOMICS / Strategic Planning, bisacsh
17. Strategic customer management :
Author: Nigel F. Piercy and Nikala Lane.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations-- Management.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer relations-- Management.,Customer services.
Classification :
HF5415
.
5
.
P54
2009eb
18. Strategic customer service :
Author: John A. Goodman.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations-- Management.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer relations-- Management.,Customer services.
Classification :
HF5415
.
5
.
G672
2009eb
19. The Brandpromise :
Author: Duane E. Knapp.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Brand name products.,Customer relations.,Customer services.,Brand name products.,BUSINESS & ECONOMICS-- Advertising & Promotion.,Customer relations.,Customer services.
Classification :
HD69
.
B7
K53
2008eb
20. The buzz :
Author: by David Freemantle.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Customer services.
Classification :
HF5415
.
5
.
F7267
2004eb
